When you are dealing with water damage, immediate action is crucial. When your business or home sustains water damage from a storm, flood, broken pipe, sewer back up or other event, Helpers Disaster Restoration has the equipment and knowledge to quickly remove the water and dry your structure and contents to prevent further loss.
Common Water Damage Scenarios
Water damage can have many sources . Our 24/7 water damage emergency service response puts a trained IICRC-certified technicians in your home fast. Regardless of the source, our professional technicians can handle any size disaster quickly and efficiently.
- Flooding and storm damage
- Leaking appliances, water heaters, plumbing, etc.
- Overflowing toilets, bathtubs, and sinks
- Flooded basements
- Water damage reconstruction
- Sewage backups
- Frozen pipes
- Frozen or blocked gutters
- Leaking roofs and ice dams
- Flooding from firefighting efforts
What We Do
Helpers Disaster Restoration has the high tech equipment and expertise to minimize the water damage and begin the water restoration process. Our IICRC Certified technicians are trained to remove water from flooded dwellings and extract wet flooring (carpet, hardwood flooring etc.) and remove or protect furniture, office equipment, computers, and other items before they are water damaged. The company is equipped to handle small damages such a toilet over flow or water heater burst to responding to a water main break in a hotel or condo.
You always have the choice of which restoration company you call to respond to your water emergency. Helpers works with all insurance plans and providers. Our professional team works for you and will help you navigate the entire insurance claim process. In most cases the water damage is due to a sudden and accidental cause, therefore your homeowners insurance policy will cover the water removal and restoration.
- Inspection and Water Damage Assessment
The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The Helpers Disaster Restoration team determines the scope of the damage so they can develop an appropriate plan of action.
- Water Removal / Water Extraction
The water extraction step removes the majority of the water from your home or property. By performing a thorough water extraction, Helpers help reduce the drying time and help to prevent mold and secondary water damage. Using powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property. Highly trained technicians will begin the water removal process almost immediately.
- Drying and Dehumidification
After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage. Helpers will manipulate temperature and relative humidity to remove the remaining moisture. Using specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. Carefully monitoring the progress using moisture meters until the materials return to acceptable levels.
- Cleaning and Sanitizing
Your property’s walls, floors, and other surfaces will likely need professional cleaning treatments. Besides cleaning your property’s structure, Helpers will also clean your belongings, like furniture, upholstery, clothing, and other restorable personal items, damaged by the water. Flooding and water damage often require odor removal and deodorization treatments as well. Helpers eliminates offensive odors with industrial air scrubbers and fogging equipment. This equipment can effectively treat serious and persistent odors that typical air fresheners and similar treatments can’t. When necessary, antimicrobial, antibacterial, or disinfectant treatments may be used to clean your property. Ozone and Hydroxyl generator can be used to remove odor from your affected areas. Helpers will remove and dispose of damaged materials with guidance from you and your insurance adjuster.
Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. Helpers Disaster Restoration can simplify the restoration process by handling the entire process from beginning to end.
Certified in Xactimate, the most used and trusted replacement cost estimating software for the insurance repair industry. Helping to handle the insurance process from start to finish. Consulting also available. We work for you, we deal directly with your adjuster to make sure your home is completely restored to pre-event condition.